Bedford, Bedfordshire, mk45 3au
· Offering all types of administration services including the preparation, collation and distribution of mail shots by email, post or fax.
· Event co-ordination and management. (Corporate events/hen parties/stag nights)
· Market or Customer Research.
· Word processing and audio typing/transcription.
· Travel arrangements and itineries, telephone answering, mailing address, diary and appointment management.
· Project management
· Direct and Brand Marketing including copywriting, editing and PowerPoint presentation preparation, web site design and search engine optimisation techniques, press releases, advertisement production and media buying and many other aspects from the "Marketing Mix"
· General secretarial and business support services.
· We are an accredited member of the UK Association of Virtual Assistants
Small to Medium Project Management
· Providing project management services, including support, management, administration, leadership and organisation.
Business Process Reviews
Do you need to have your internal business processes reviewed?
· We can review your internal business processes
· We can identify areas that could be improved
· We can set up a improvement plan for you to follow or we can manage the plan for you
· We are ITIL qualified and are able to work with you to introduce ITIL best practices into your workplace if required.
3rd Party Supplier Management
In these tough economic times you need to manage your suppliers tighter -
· We can do this for you, whether it be ensuring that SLA''s are maintained and achieved, service improvement plans are produced and managed, or you just need an independent review of your suppliers and they way they are managed.
Do you need to find some software to support your business?
· Whether it is from simple spreadsheet applications to service desk software we will work with you to provide a short list and recommendations based upon your requirements. Once we have found you the right product we can project manage the implementation for you.
Human Resources Support
We can also offer you a number of HR services ranging from:
· Recruiting – develop formal job descriptions/receive and vet resumes and shortlist/prepare and send out offers/rejections. Create job application forms/coordinate pre-employment screening/obtain disclosure details etc.,
· New Starters – Develop new starters welcome packages/inductions/legal requirements, create employee manuals. Set up and maintain employee files.
· Staff Services – develop company newsletters and employee communication media. Employee surveys, act as the single point of contact for employees on company policies, and documentation. Production of Organisation charts. Process mapping of HR functions both for admin and consulting.
· Information Management – Track performance reviews, develop time tracking systems for reporting, create and manage time management and performance management databases, develop processes and procedures for management reporting
Health & Safety
Offering a holistic approach to H&S needs of your business
Support & training in all types of risk assessments from COSHH, Manual Handling, DSE.
Fire risk assessment
Training in all aspects of H&S including First Aid, hazard awarness.
Business Process Reviews, Marketing, HR, Health and Safety, Virtual Assistant