Barrow upon Humber, Lincolnshire, DN197NE
Tailor-made market research and insight services
Robust Insight is a full-service market research and insight consultancy. We work with top brands to take their market research to the next level.
Our industry-leading market research and insight services give brands new life - our creative ideas are supported with statistical fact, which drives growth and innovation.
Customer insight is the cornerstone of any marketing strategy, because it determines how an audience perceives a product or service. An effective marketing strategy addresses four basic elements: product, price, promotion and distribution. Find the perfect balance and you''ll be positioned for success. To help you achieve this, we stay on top of social trends, cultural influences and technological developments, tracking their effects on consumers and purchasing behaviour.
Take advantage of our market research and insight expertise. Our dedicated team of insight professionals offers you the following services:
•Track how your customers are feeling towards your company using a range of measures including overall satisfaction, advocacy, loyalty and future consideration,
Brand Tracking and evaluation
•Utilise our brand/purchase ladder to measure your companies appeal to non-customers
•Understand and ''engage'' your employees with our Say, Stay, Strive methodology
•We provide clients with key socio-economic information to keep them informed about developments in the outside world
•Find out why customers are dissatisfied with your product or service using our root cause analysis
•Online - email surveys, pop-up surveys, focus groups, desk research
•Phone - CATI surveys, teledepths
•Face to face - omnibus surveys, focus groups, one on one depth interviews
•Post - postal surveys
•Your customers - using their email, phone or address
•Non customers - using their email, phone or address
Why Choose Us?
State of the art survey and analytics software
We lead the way in using the latest market research data collection and analysis software.
Fast and responsive service
We will respond to your initial query in 24 hours and we are on hand before, during and after your project to deal with queries and questions from yourselves or your wider team.
Insight driven recommendations
We act as the voice of the customer, so any recommendations we suggest are based solely on key themes uncovered in the research.
Professional charting and presentation delivery
We create attractive, engaging presentations to tell the story behind your research and we are always looking for innovative ways to present your data.
We estimate our pricing to be at least half the price of most research agencies. We pride ourselves on providing a top quality, value for money service to clients. We have low overheads and specialise in using the latest online software which is significantly cheaper than more traditional methods.
Friendly, well-informed staff
We are always happy to discuss business ideas and concepts with clients and offer our expertise when it comes to choosing the correct methodology, designing the most engaging survey or presenting the most complex data set.
Member of the Market Research Society (MRS)
We actively promote research in line with the MRS Code of Conduct and protect cleints and respondents personal information.
MARKET RESEARCH Barrow upon Humber Text Analytics Brand tracking Employee engagement Online survey Customer satisfaction