Process Quality Dynamics

Highly qualified consultant in customer service measurement and quality improvement. Experienced in SMEs and Telecommunications. Clients include COLT, MCI, BT and ntl. Offers first principles root cause analysis of calls in call centres. Key input to IT change or quality improvement initiatives such as ISO 9000 or Six sigma. Uses call listening and staff interviews to identify detailed issues which are often neglected by internal initiatives.

Process Quality Dynamics are listed in; London Business Directory : London Business Directory : Consultants Directory : Consultants in London : Consultants in London


Consultants London London

Find other Consultants in London Listings in UKSBD

Consultants Directory

Find other Consultants listings in UKSBD

Select Ordering Ordered by County Ordered by Town Ordered by Date of Entry Ordered by Business Name Ordered by Grade